Privacy Policy

Onward Labs LLC d.b.a. Yrney ("Yrney," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Yrney collects, uses, and protects information when you use our platform, services, websites, and messaging tools.

Information We Collect

We may collect:

Name
Email address
Phone number
Brokerage affiliation
Account login information
Profile information
Uploaded documents and files
Platform usage activity
Communication preferences

How We Use Information

Yrney uses collected information to:

Provide onboarding and operational services
Send transactional SMS and email notifications
Facilitate communication between brokerages and agents
Improve platform functionality
Provide customer support
Maintain platform security and compliance

SMS Communications

If you provide your mobile phone number, you may receive transactional text messages related to your brokerage relationship and platform activity.

These messages may include:

onboarding updates
task reminders
scheduling notifications
compliance alerts
internal operational communications

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe or HELP for assistance.

Data Sharing

Yrney does not sell personal information or mobile opt-in data to third parties for marketing purposes.

Information may be shared with:

your brokerage organization
service providers supporting the platform
legal authorities when required by law

Security

Yrney implements reasonable technical and organizational safeguards designed to protect personal information.

Your Rights

You may:

request access to your information
request corrections
request deletion where applicable
opt out of SMS communications

To contact us regarding privacy matters:

support@yrney.com

Changes to This Policy

Yrney may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of any updates.

Yrney Privacy Policy